I have only had one instance of downtime and it was for about minutes. When I IM'd support they were there and got my sites back up in no time. QHoster.com service is excellent the speed and reliability of the servers is awesome and the price is mor…
Cloudarion.com is really cool for running wordpress blogs. Customer service.. Prolly one of their best features.. You ever have a problem.. They have demonstrated great skills in server and crisis management.
Canspace.ca is GREAT!!!
I always get support via email within a couple of hours, and I rarely experience downtime.
I think that some people are a little cranky and expect a little too much for their money.